Register | Login
Home

Audio Visual Monitoring and Support

Control and Monitor Anything Anywhere Anytime from your Browser

 

-Would you like to reduce the number of service calls?

 

-Do you need one location for your support service data?

 

-Does your sales staff need a way to tie them a little closer to their customers?

 

-Do you need a new Service based revenue stream? One that makes You the Hero?

 

-Did you ever wish you could just push that button for your customer, but Firewalls just never let it happen?

 
   Account Login Minimize  
StandardLiveID


Register
Forgot Password ?

 Print   
   AVMS at a Glance Minimize  
  • Fire Walls will never block you from Accessing Customer's Equipment Again.
  • Offer Digital Signage as a low cost upgrade to AVMS.
  • Remotely Manage and Diagnose VideoConferencing Troubles.
  • Remotely Monitor Temperature and Light Levels to enhance Green (LEEDS) Technology.
  • Remotely test switchers, displays and other system equipment.
  • No Cost - Use our built-in A/V Customer Support Software to manage your customers.
  • No Cost - Track Customer Maintenance history.
  • Monitor for Broken pipes or Security at a Remote Mt Home.
  • Receive Alerts to email or text msg for any programmed event (ie customer Projector reaches 90% Life).
 Print   
   Site Links Minimize  
  
  Announcements  Announcements Minimize  
ControlByWeb Remote Temperature Sensors Integration - Tuesday, May 26, 2009

AVMS announces the June 15th support of the newly released X-300 Temperature Sensor. This IP Sensor is an ideal product for remotely monitoring AV Rack Temperatures and other critical spaces. Rack Over temperature alerts can easily be tied to the AVMS Alert Console to notify technicians of potential equipment failure. The X-300 makes a direct connection to AVMS and requires no other equipment.

Equipment information can be found at ControlByWeb.

 
-------------------
Support for Polycom VTC Systems - Wednesday, March 25, 2009

AVWorkz is pre-announcing planned support for Polycom Video Tele-Conferencing Systems in Summer 09. Remote support will include;

  • System Available Status
  • System Configuration Information
  • Dial / Hang Up
  • Volume Up / Down
  • Camera Presets

Coming Fall 09

  • TCP Configuration Changes
 
-------------------
AVMS teams with Twitter to Enhance Info to Integrator - Friday, December 12, 2008

AVWorkz is now in beta testing of our Twitter communications interface. Rather than reinventing the wheel we chose to team with this highly configurable micro-blog that gives any resournce the ability to communicate with any number of interested parties using email, text messages and IM.

 
-------------------
Remote Connection Manager for Multi-Resource Sites - Monday, June 09, 2008

AVMS will release in July its Remote Connection Manager Application for Multi-Resource sites with Firewall challenges. This application will run within the customer campus/building/community firewall in a trusted network and will aggregate all connections for a single connection out to the AVMS database. This will enable even high security sites to use the global web services of AVMS. Projected Release date is July 15th.

 
-------------------
AVMS moves from beta to Production - Tuesday, May 13, 2008

AVWorkz announces that it plans to go Live with AVMS on June 2nd and will open the monitoring service to the General Integrator Public.

 
-------------------
Development Support Forum - Thursday, April 17, 2008

As part of AVWorkz' growing support services we have added a forum dedicated to Control system development and the needs of working with our Remote Management Modules.

 
 Print   
   HomeMessenger Minimize  
  
   Features and Services Minimize  

 AVMS for Integrators.pdf

 

With AVMS You Can do all of this and more;

  • Remotely Monitor Up-time Status of Audio Visual Control Systems with our innovative outbound connections from the customer's site.
  • Enable email Alerts when equipment fails and know about them before the customer does .
  • Access hundreds of data points about the health of the control system and never step foot on the site.
  • Access and Monitor Temperature Readings from stand-alone sensors anywhere in the world.
  • Maintain Site Contact and Project information in one location easily accessible to your support techs. Never again will you hunt for a password or IP address on completed work.
  • Your developer can Schedule regular check-in times for Wireless devices that show their results in a real-time status window.
  • Reduce the amount of complicated and expensive code needed to manage a system
  • Allow unlimited numbers of employee logins to manage your customers.
  • Add new end user monitoring points on the fly.
  • Where management systems failed in the past we Avoid most Firewall issues with our outbound connections.
  • Want to look a little closer? Login with user: "integrator", pw: "integrator"

Soon

  • Enhanced Customer Support Features.
  • Trouble Tickets accessible by your customers.
  • Manage Switchers, DSPs and Displays remotely.
  • Manage Video Tele-Conference systems.
  • MAPs to customer sites and All Customer Locations.

Coming this Winter

  • Extensive scheduling capabilities for unlimited numbers of events and you never have to go to the customer site.
  • Room/Resource scheduling

  
Syndicate   Print   
   Control & Monitoring Screen Shots Minimize  

 Digital Signage Display (example)

 

Actually Press Touch Panel Buttons for your Customer (Configured by you)

 

 

 

See all important Tech Support Information on this page.

 

 

Directly issue Control System queries and commands
 Print   
Terms | Privacy Statement
Copyright 2008 by AVWorkz Software LLC