-Do you need one location for your support service data?
-Would you like to reduce the number of service calls?
-Does your sales staff wish for a way to tie you a little closer to your customers?
-Do you need a new Service based revenue stream? One that makes You the Hero?
-Did you ever wish you could just push that button for your customer, but Firewalls just never let it happen?
AVMS for Integrators v1.pdf
With AVMS You Can do all of this and more;
- Remotely Monitor Up-time Status of Audio Visual Control Systems with our innovative outbound connections from the customer's site.
- Enable email Alerts when equipment fails and know about them before the customer does .
- Access hundreds of data points about the health of the control system and never step foot on the site.
- Maintain Site Contact and Project information in one location easily accessible to your support techs. Never again will you hunt for a password or IP address on completed work.
- Your developer can Schedule regular check-in times for Wireless devices that show their results in a real-time status window.
- Reduce the amount of complicated and expensive code needed to manage a system
- Allow unlimited numbers of employee logins to manage your customers.
- Add new end user monitoring points on the fly.
- Where management systems failed in the past we Avoid most Firewall issues with our outbound connections.
- Want to look a little closer? Login with user: "integrator", pw: "integrator"
Soon
- Enhanced Customer Support Features.
- Trouble Tickets accessible by your customers.
- Manage Switchers, DSPs and Displays remotely.
- Manage Video Tele-Conference systems.
- MAPs to customer sites and All Customer Locations.
Coming this Summer
- Extensive scheduling capabilities for unlimited numbers of events and you never have to go to the customer site.
- Room/Resource scheduling